Did they think I wouldn’t notice?
I mean really, I do watch TV after all.
Time Warner has new commercials. And their new catch-phrase? “We think like you think.”
Ummm… no.
I think when a person pays for a service, the shit should work. Plain and simple. Time Warner, on the other hand, thinks the customer should be satisfied with whatever scraps of service are tossed their way.
The thing is, I’ve had this problem since I was a kid. I don’t know how it happened and I thought I had outgrown it, but in recent years it appears this affliction has not left me after all. It’s sad, because no one really understands it and when I tell people about it they think I’m a little weird. I’m actually not weird, by the way. It’s important you understand that before continuing. You must also understand that what I am about to reveal is not untrue.
Now…
Time Warner… why must we dance this dance?
The internet wasn’t working for most of the day… again. We (hubby and I) turned off our computers and unplugged and reset the modem several times. None of that worked, so we called “tech support”. I put “tech support” in quotations because it’s a laughable term in relation to Time Warner.
I love that when you call TW, the first thing they have you do is unplug and reset your modem… like you haven’t already done that 107510595 times. I especially love that when you inform them you’ve already tried resetting your modem several times, they ask you to do it anyway (because evidently the way you did it couldn’t possibly have been the right way. I guess there are several ways to unplug a modem aside from just unplugging it).
Dear Time Warner,
Fuck you very much.
- Jill.
I don’t understand why I’m expected to pay my bill ( in FULL no less) every month and these assholes can just provide whatever kind of shitty service they have going at the time. FUCK! Seriously, this shit is annoying. I was offline for TWO hours because I had to wait for my internet to come back on. What exactly am I supposed to do without my internet? Read? Take up a hobby? Stop the violence and increase the peace? Ahahaha… no really, what am I supposed to do?
